Frequently Asked Questions

Every new account starts on Free. Starter is CAD $59 per year, Launch $149, and Business $299. Compare publishing, link, app, storage, and monthly allowances on the pricing page. Compare plans.

Open Subscription from the account menu and enter your code in the voucher section. Each voucher can be redeemed once. Its duration starts on redemption; a matching-plan voucher extends an active subscription. A different-plan voucher can be used after the current subscription expires.

Your workspace returns to Free. Existing content remains available, but new publishing, creation, uploads, or staff additions must fit the Free allowances. Required NuvoPage branding returns automatically.

No. Page views and QR scans are shared across your workspace. Free and Starter display advertisements after the monthly traffic allowance is used. Launch and Business remain advertisement-free on valid published content, including custom domains; a small NuvoPage attribution returns until the allowance resets or an upgrade provides more room. Customer interactions have a separate allowance; new submissions pause when that allowance is reached.

Launch and Business let the workspace owner remove public attribution and the 1.5-second opening screen in subscription settings. Free and Starter retain both. All paid plans remove dashboard promotions.

NuvoPage helps you create pages, small websites, apps for everyday work, and digital signage or interactive kiosks. Share them by link, QR code, or a compatible NFC card. You can also create editable links and use the free QR generator without an account.

No. You can use the free static QR generator without signing in. An account is required to create and manage pages, websites, Apps, editable links, responses, and claimed cards.

Yes. Every published Page and Web has a URL you can share directly or place inside any QR code. Physical cards are optional.

Visitors can open published pages and websites and submit enabled forms without a NuvoPage account. Apps have separate settings for contributing and viewing records, and may require a PIN. Leaving a review on another platform follows that platform’s sign-in requirements. Owners need a NuvoPage account to create content and manage responses.

Yes. Starter, Launch, and Business can customize public URL slugs for pages, websites, Apps, and links. Use 4–50 lowercase letters, numbers, and single hyphens, starting and ending with a letter or number. Your chosen address must be available. Free accounts use automatically assigned addresses.

Yes. Use the free QR generator without signing in, or explore the sample websites and Apps on the marketing pages. Create an account when you’re ready to make and manage your own content.

A page has one clear purpose, such as bookings, contact details, or an event agenda. Create and publish your pages first. In Websites, select 2 to 12 published pages, put an Introduction page first, and arrange the rest under shared navigation. Each page can still be shared on its own.

Free includes Introduction, Social Profiles, Contact Us, FAQ, Quote, Timeline & Steps, and Testimonials, with up to three published pages. Starter and above unlock all 23 page types. Existing pages remain editable and usable within your plan’s publishing and usage limits; creating, duplicating, or transferring in a paid page type requires Starter or above.

File Download pages support one document up to 10 MB per page. Starter includes one workspace file with open downloads; Launch includes three with optional password protection; Business includes five and email delivery. Emailed links expire after one hour. Download requests use customer interactions, and delivery emails share your monthly email allowance. Files count toward upload storage.

Choose from 23 page types: Introduction, Social Profiles, Collection, Image Gallery, Visual Demo, Step-by-Step Demo, Highlights & Features, Charts, Data Table, Offer, Testimonials, Article, Quote, Timeline & Steps, Events, FAQ, Booking, Order, Contact Us, Survey & Form, Feedback, File Download, and Promo Voucher.

Yes. Articles lets workspace owners organize reusable content into collections such as Daily Devotions, Sermons, Lessons, or News. An Article page can show one permanent article or use Daily Posts mode to publish ready articles automatically by date in the workspace timezone. You can keep an ended post in the archive or hide it after its display end date. Drafts always remain private.

NuvoPage sets practical limits to keep editors and public pages fast and reliable: 50 events per Events page, 30 products per Order, 20 services per Booking, 30 Gallery images, 6 charts with up to 12 data points each, 8 columns and 50 rows per Data Table, 40 FAQ questions, 30 Survey fields, 24 Collection items, 24 Testimonials, 20 Timeline steps, 18 Highlights, and 8 Offer benefits. An Introduction supports up to three key points and three images, and a Web can combine up to 12 Pages.

You can organize a larger catalogue into multiple Order pages—for example, Food and Drinks—and add both pages to the same Web. Each Order page has its own order form and cart, so customers place orders from one category page at a time. Choose clear navigation labels so visitors can find the right products quickly.

NuvoPage is designed for fast, focused product lists and appointment pages. If your business needs more advanced product or booking capabilities, explore Kepogo for broader commerce and service workflows. Explore Kepogo.

No. Choose a page type, add your content, and adjust the layout and appearance in the editor. Preview your work, then publish it when you’re ready.

After you save changes to a published page, NuvoPage checks for published websites that use it and offers to update them. Choose the websites to update, or do it later from Websites. Until you confirm the update, those websites keep their previously published version.

Yes. In your website editor’s footer settings, add up to three social profile links, such as YouTube, Instagram, Facebook, or TikTok. The icons appear below your footer description and open profiles in a new tab. Choose the matching platform and paste the full HTTPS profile URL.

Yes. In Appearance → Smart web theme, choose Clean White. It uses near-white section backgrounds, white cards, subtle gray borders, and dark text. Selecting it also resets the hero to a light, solid background. You can still customize the design.

Launch includes one connected custom domain and Business includes three. Connect a domain you own to a published website and follow the DNS instructions in the dashboard. Domain registration is separate from your NuvoPage subscription. Compare domain allowances.

Yes. Publish your Visual Demo, then copy its embed code into a website that supports HTML embeds. The demo keeps its interactive points of interest. Include the supplied resize script so the embed can adjust its height.

An editable link is a NuvoPage URL that redirects to a destination you control. You can change that destination later while keeping the same shared link or QR code.

Free includes 20 tracked links in total, including one with an editable destination. Fixed-destination links use the total link allowance but not the editable allowance. You can convert a fixed link to editable when your plan has room.

Links and review cards with NuvoPage branding show a 1.5-second opening screen, then continue automatically. Visitors do not need to click anything. Free and Starter retain this branding; Launch and Business allow the owner to remove it.

A static QR code stores a fixed value, such as a website URL, inside the image. That value cannot be replaced after printing. If it contains an editable NuvoPage link, you can still change where that link leads. The free generator creates static QR codes directly in your browser.

A seller prepares a claimable card with its own permanent address. The buyer scans it, signs in or creates an account, claims it—using a PIN when required—and chooses what the card should open.

Yes. The link behind a claimed card is editable, so its owner can update the review link, page, website, or other destination from Cards.

A Feedback page or review card can collect a private rating and comments. When a public review link is configured, it is available to every customer, regardless of their rating or whether they submit private feedback. Businesses can organize private responses as New, Contacted, Resolved, or Closed.

Yes. The free QR generator offers PNG and SVG downloads. SVG stays sharp when resized. Keep the code clear of surrounding artwork and test the printed version with a phone before producing a full batch.

No. Creating an account does not order a physical card. If you have a claimable NuvoPage card, scan it and follow the setup steps to connect it to your account.

Free includes one active app using Checklist or Habit Tracker. Starter and above unlock all four behaviours, including Activity Log and Quantity Tracker. These restrictions apply to new apps, templates, copies, and incoming transfers. Existing apps remain usable within your plan’s quotas.

Activity Log adds a new record each time something happens. Quantity Tracker records stock movements and balances. Checklist tracks tasks completed for a recurring period. Habit Tracker records progress toward a repeated goal.

Choose Checklist when a task needs to be done for a day, week, or month, such as opening a shop. Choose Habit Tracker when you want to record check-ins, counts, minutes, or other progress toward a target.

No. NuvoPage Apps open in a browser on a phone or computer. Share a regular link, or use a QR code or compatible NFC tag to make it easy to open the app where the task happens.

Scanning a product barcode only searches the workspace catalogue—it never changes inventory by itself. If the barcode is new, enter the product name and unit once, choose Store, confirm the quantity, and optionally add an expiry date, location, or notes. Future scans recognize that product automatically. Store creates a new batch and adds stock. Consume subtracts the confirmed quantity from an available batch; when several batches exist, you can choose one, with the earliest expiry suggested first. NuvoPage prevents consuming more than the selected batch contains. Consuming does not delete the product or its history: it records a negative movement, and a batch becomes Used up when its balance reaches zero. Product recognition is shared across the workspace, while each inventory app keeps its own batches and quantities.

The workspace owner can add up to three daily, weekly, or monthly reminders to each App, plus one reminder based on a Date, Date & Time, or inventory expiry date. Record reminders work by calendar date, and all schedules use the workspace timezone selected in Settings. NuvoPage checks due reminders once daily and whenever the owner opens the App. It sends due reminders through in-app notifications, without asking the owner to choose an exact delivery time. Email is also queued when the workspace has email notifications and the owner has enabled the Apps category.

Turn a phone or tablet into a display for offers, announcements, and customer actions. Rotate images, add a headline and description, or connect customers to your published pages with buttons and QR codes. Explore Signage.

Yes. Free can use a Contact Us page for enquiries on a touchscreen. Starter and above also unlock new Order, Booking, and Survey pages. Add buttons that open your published pages. Customers can submit their request on the same device and return to the slideshow. For a display customers cannot touch, use QR codes so they can continue on their own phones.

Open the NuvoPage player on a compatible Android or iOS device. In your dashboard, open Signage and scan the connection QR code shown by the player. The player is a separate app from browser-based NuvoPage Apps; app-store download links are not available on the marketing page yet.

Free includes one screen with up to three images. Starter includes one screen with five images. Launch includes three screens with five images each. Business includes five screens with ten images each. Compare plans.

Choose image only, a headline and description with no actions, up to three buttons, or up to two QR codes. Place the image on the left or right, or show it on its own. Portrait and landscape layouts adapt to the screen. You can also add optional scrolling text along the bottom.

Yes. Set each image to stay visible for 5–30 seconds and optionally choose start and end dates using your workspace time zone. Choose no transition, Fade, or Slide. Display time starts after the entrance animation finishes. With only one eligible image, it stays on screen without repeatedly transitioning.

The player checks when the app launches. While it stays open, publish your changes and use Reload content in Screen Controls, available once every 24 hours. There are no scheduled content checks. This also applies when removing scrolling text.

Tap the top-right corner three times quickly, or press and hold it for three seconds. An optional small indicator helps you find the spot. Hiding the indicator does not disable the gesture.

Choose images from the included image library. Free has no uploaded-media allowance; paid plans add storage for your own uploads.

After content has downloaded, the player can keep showing saved images offline. Pairing, downloading updates, and opening customer pages require an internet connection.

Yes. Use the device replacement control for the existing screen and connect the new player. Your saved slideshow is preserved, and the old device loses access to future updates. Previously downloaded content may remain visible on the old device until it reconnects.

Contact messages, survey responses, feedback, and bookings appear in the account dashboard. The Activity section provides direct access to each response type.

NuvoPage creates in-app notifications for new orders, bookings, contact messages, private feedback, survey or form responses, scan-to-record app entries, and App reminders. It also notifies workspace owners about staff and transfer activity. One- and two-star private feedback is highlighted so it is easier to follow up quickly. Routine page views, QR scans, and draft saves do not create individual alerts.

In-app notifications are included with every account. Configurable email notifications are available on paid plans and are managed by the workspace owner, not staff. Updates are grouped into digests, with delivery checked hourly instead of sending an email for every event. Monthly workspace allowances are 150 sent emails on Starter, 450 on Launch, and 1,000 on Business, counting every recipient. Choose categories such as orders, bookings, messages, feedback, surveys, Apps and reminders, and account activity. Essential account and security emails are not affected by this setting.

Analytics history follows your workspace plan: 30 days on Free, 90 days on Starter, one year on Launch, and two years on Business.

Launch includes one additional staff account and Business includes five. Free and Starter do not include staff accounts. Staff can manage permitted workspace content, while subscription and notification settings remain with the owner.

Free and Starter display advertisements after the monthly traffic allowance is used. Launch and Business remain advertisement-free on valid published content, including custom domains; a small NuvoPage attribution returns until the allowance resets or an upgrade provides more room.